Data controller
The data controller is ProCare Fyzio, Mgr. Zuzana Straková, clinic address Rybkova 9 (Poliklinika Dr. Kropáče), 602 00 Brno, 3rd floor, e-mail: info@procarefyzio.cz, phone: +420 607 663 958.
What data we process
We process identification and contact data (name, e-mail, phone), information provided in your message, booking-related information (including data from the external Cal.eu booking system), data required for contact form anti-spam verification (Cloudflare Turnstile), and, to the extent required by law, data recorded in healthcare documentation in a private physiotherapy clinic.
Purpose and legal basis
Data is processed to respond to inquiries, arrange appointments, perform contractual obligations, handle related administration and comply with legal obligations. Legal basis: Art. 6(1)(b), (c), (f) GDPR, and consent under Art. 6(1)(a) GDPR where applicable.
Data retention period
Personal data is retained only for as long as necessary for the stated purpose, or for periods required by law. Contact form submissions are retained only as needed to resolve communication. Healthcare documentation is retained for the period required by applicable legal regulations for healthcare providers.
Your rights
You may request access, rectification, erasure, restriction of processing, data portability, and object to processing. Where processing is based on consent, you may withdraw consent at any time.
Data security
We implement technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.